Can I request a new System / Knowledge category?
Yes certainly. Please go to Support Request and select Request Type "Request a New System / Knowledge Category". Since you are an EES Community member, we will prioritize your request.
How can a generic system such as “Pump” relate to my very specific pump?
System questions are asked based on conditional logic. This means the next question asked is based on your answer to the current question. Typically within the first few questions very detailed questions will be asked concerning your specific equipment.
How do you consider relationships between systems, because systems don’t always act independently?
Systems relations are addressed by the path of the questions asked. This allows each system relationship to be handled uniquely. Typically the relationship will be explored by first asking a question if another system is present. If another system is present, then more detailed questions will be asked based on answers provided. This will very